Updated September 2026 · Reviewed by Joel Blackstock, LICSW-S

Mental Health Resources in Birmingham and Hoover, AL: A Verified Guide to Crisis Lines, Free Counseling and Local Support

Phone numbers, addresses and programs on this page were checked in September 2026, but services change, so call ahead before you go. Crisis lines first, then free and low-cost counseling, then help by situation.

If you are in danger or thinking about ending your life, get help now.

Call or text 988 (24/7). Birmingham Crisis Center: 205-323-7777. Immediate danger: 911. Adults 19+ can go to the Craig Crisis Care Center, 401 Beacon Parkway West, at any hour (205-263-1701). To find the right care for a child or teen, call Children's of Alabama PIRC at 205-638-7472, 8 a.m. to 11 p.m.; if a child is in danger, call 911. Taproot Therapy Collective is an outpatient practice, not a crisis service.

Finding help shouldn't be another thing you have to fight for. This guide lists the crisis lines, walk-in centers, free and sliding-scale clinics, and specialized programs that serve Birmingham, Hoover, Jefferson and Shelby counties and the rest of Alabama, organized by what you're dealing with. It's maintained by Taproot Therapy Collective, a trauma-focused practice in Hoover, and we include ourselves only where we're a real option; most of what's here is other people's good work. Numbers change, so each section is re-verified every six months and the date at the top tells you when.

If you need help right now

988 Suicide & Crisis Lifeline

988

Call or text 988, or chat online, 24/7, free and confidential. Veterans press 1 and Spanish speakers press 2; Deaf and hard of hearing callers can reach 988 in ASL by videophone. The LGBTQ+ youth option (press 3) ended in July 2025, so use The Trevor Project below instead.

Crisis Center, Inc. (Birmingham)

205-323-7777

3620 8th Avenue South, Suite 110, Birmingham, AL 35222

Birmingham's 24/7 crisis and suicide line for Jefferson, Shelby, Blount, St. Clair, Chilton and Walker counties. It also runs Rape Response (205-323-7273), the Youth Talk Line (205-328-5465), the Senior Talk Line (205-328-8255) and a Recovery Resource Center (205-458-3377).

Craig Crisis Care Center (JBS Mental Health Authority)

205-263-1701

401 Beacon Parkway West, Birmingham, AL 35209

Open 24/7 for adults 19 and older in a mental health or substance use crisis who are willing to come in, as an alternative to the emergency room or jail, with short observation stays and crisis beds. Adults only; for children and teens, see below.

Children's of Alabama PIRC (Psychiatric Intake Response Center)

205-638-7472

Free, confidential phone line where licensed clinicians help parents and other adults find the right mental health care for a child or teen, seven days a week, 8 a.m. to 11 p.m. PIRC is not a crisis line: if a child is in danger, call 911 or go to the nearest emergency room.

Emergency services

911

Call 911 or go to the nearest emergency room (UAB, St. Vincent's, Grandview, Brookwood; Children's of Alabama for children and teens) for any immediate danger to life.

Crisis Text Line

Text HOME to 741741

24/7 crisis support by text message.

Poison Help

1-800-222-1222

Poison specialists answer 24/7 for an overdose, a double dose or an accidental swallow of medication or chemicals. Call 911 instead if the person is unconscious, having a seizure or struggling to breathe.

Community mental health centers and peer support

JBS Mental Health Authority

205-595-4555

940 Montclair Road, Birmingham, AL 35213

The state-designated community mental health center for Jefferson, Blount and St. Clair counties: therapy, psychiatry and medication management, children's services and substance use programs on a sliding fee, and no one is turned away for inability to pay. JBS also runs the NOVA program for a first episode of psychosis.

Central Alabama Wellness (formerly Chilton-Shelby Mental Health Center)

205-651-0077

The state-certified community mental health center for Shelby and Chilton counties, with outpatient care for children, teens and adults, case management and substance use treatment, at offices that include Calera and Highway 280. It takes insurance and Medicaid, and some services are available at a reduced fee if you're uninsured.

Eastside Mental Health Center

205-836-7283

129 East Park Circle, Birmingham, AL 35235

Outpatient community mental health center in east Birmingham, near Center Point and Trussville.

Alabama Department of Mental Health

1-800-367-0955

The state agency behind Alabama's crisis system, its regional crisis centers and 988 in Alabama. Its free Connect Alabama app finds mental health and substance use treatment anywhere in the state.

Cooper Green Mercy Health Services

205-930-3200

1509 6th Avenue South, Birmingham, AL 35233

Jefferson County's health system, with fees based on family size and income, behavioral health care and a UAB Psychiatry clinic on site, now in its new building. Appointments 205-930-3350; HealthFirst enrollment 205-930-3377.

Wings Across Alabama Warm Line

1-844-999-4647

Peer-run, non-crisis support line for when you need someone to talk to, plus free peer-led support groups online and in person.

NAMI Birmingham

205-515-6150

Free peer and family education and support groups, including Family-to-Family, for Jefferson County.

NAMI Shelby

205-202-0827

Free family and peer support groups and education for Shelby and Chilton counties.

Free and low-cost counseling

UAB Community Counseling Clinic

205-996-2414

A flat $10 per session, cash only, for community members (not UAB students or employees). Children 3 and up after a screening, teens, adults, couples and families see graduate counselors under licensed faculty supervision; sessions are recorded for training, and the clinic is not a crisis service.

Oasis Counseling for Women and Children

205-933-0338

Nonprofit counseling center for women and children in Birmingham; ask about fees when you call.

Open Path Psychotherapy Collective

Nationwide network of therapists who see members for $40 to $70 a session ($40 to $80 for couples and families, $30 with a student intern) after a one-time $65 membership, for people without adequate insurance and a household income under $100,000.

Catholic Family Services

205-324-6561

Sliding-scale counseling for individuals and families regardless of faith.

Taproot Therapy Collective sliding scale

205-598-6471

Our own income-based sliding scale for trauma-focused therapy, in Hoover or by video anywhere in Alabama.

Hospital and university psychiatric care

UAB Psychiatry

205-934-7008

Center for Psychiatric Medicine, 1713 6th Avenue South, Birmingham, AL 35294

Diagnosis, therapy, medication management, and inpatient and outpatient psychiatric care for all ages at the region's academic medical center. Book through the ACCESS line above.

Hill Crest Behavioral Health Services

205-833-9000

6869 5th Avenue South, Birmingham, AL 35212

Psychiatric hospital with inpatient and residential care for adolescents (11 to 19) and adults, detox and geriatric programs, and free confidential assessments 24/7.

Children's of Alabama Behavioral Health

205-638-9193

1601 5th Avenue South, Birmingham, AL 35233

Outpatient psychiatric care for children and teens, Monday to Friday, 8 a.m. to 4:30 p.m., at the main hospital and at Patriot Park, 200 Wildwood Parkway, Suite 130, in Homewood. Inpatient unit 205-630-5550.

Children, teens and families

Crisis Center Youth Talk Line

205-328-5465

Call or text support for young people from the Crisis Center's trained volunteers.

Gateway

205-510-2600

1401 20th Street South, Birmingham, AL 35205

Birmingham's oldest family services agency: family counseling, school-based therapy, intensive in-home services, Shelby County wraparound services, therapeutic foster care and financial counseling.

Glenwood Autism and Behavioral Health Center

205-969-2880

150 Glenwood Lane, Birmingham, AL 35242

Autism and psychiatric residential, day and outpatient programs for children and adults; accepts Medicaid.

Prescott House Child Advocacy Center

205-930-3622

1730 14th Avenue South, Birmingham, AL 35205

Jefferson County's child advocacy center, where a child who may have been abused tells their story once, to a trained forensic interviewer, and is then offered counseling.

Report child abuse: Jefferson County DHR

205-423-4300

To report suspected abuse or neglect of a child in Jefferson County, call DHR or local law enforcement; in other counties, call your county DHR office. If a child is in danger right now, call 911.

The Bell Center for Early Intervention

Early intervention for infants and toddlers at risk of developmental delay.

Alabama Early Intervention Child Find

1-800-543-3098

Statewide referral line for babies and toddlers under three with developmental concerns; en español, 1-866-450-2838.

College students, residents and physicians

UAB Counseling and Wellness Center

205-934-5816

Counseling for enrolled UAB students. UAB employees use the Employee Assistance and Counseling Center at 205-934-2281.

Samford Counseling Services

205-726-4083

Counseling for Samford students at no extra cost (it's included in student fees), Monday to Friday, 8 a.m. to 5 p.m. Samford CARES (205-726-4833) connects students to academic and wellbeing support.

Physician Support Line

1-888-409-0141

Free, confidential peer support from volunteer psychiatrists for physicians, residents and medical students on weekdays. No appointment is needed, and they report to no one.

Therapy for students and physicians at Taproot

205-598-6471

Therapy for UAB and Samford students that doesn't end with the semester, in Hoover or by video, and burnout therapy for physicians and healthcare workers.

Pregnancy and postpartum

National Maternal Mental Health Hotline

1-833-852-6262 (1-833-TLC-MAMA)

Call or text 24/7, free and confidential, in English and Spanish with interpreters in more than 60 languages, for pregnant and postpartum people and their families. This number replaced the old 1-833-9-HELP4MOMS line.

Postpartum Support International, Alabama chapter

1-800-944-4773

HelpLine by call or text, free online support groups and a directory of perinatal mental health providers.

After a pregnancy or infant loss, The Amelia Center counsels grieving parents at no set fee.

Grief and loss

The Amelia Center

205-638-7481

1513 4th Avenue South, Birmingham, AL 35233

Grief counseling and support groups at no set fee for children 5 and up, teens and young adults grieving a death, and for parents grieving a child of any age, from pregnancy loss onward. A department of Children's of Alabama.

Community Grief Support

205-870-8667

400 Vestavia Parkway, Suite 131, Birmingham, AL 35216

Free, non-denominational grief counseling for individuals, couples and families, and support groups that meet in communities around Birmingham.

Survivors of Suicide support group (Crisis Center)

A free support group for people who have lost someone to suicide; RSVP by email through the Crisis Center's support groups page.

Grief counseling at Taproot

205-598-6471

Traumatic and prolonged grief, sudden death and pregnancy loss.

Veterans and military families

Veterans Crisis Line

988, then press 1

24/7; text 838255 or chat online.

Vet Center Birmingham (Hoover)

205-212-3122

400 Emery Drive, Suite 200, Hoover, AL 35244

Free, confidential readjustment counseling for combat veterans and survivors of military sexual trauma, separate from the VA hospital. After hours 877-927-8387.

Birmingham VA Health Care System, mental health

205-933-8101

700 South 19th Street, Birmingham, AL 35233

Therapy, medication management and substance use treatment for eligible veterans, with same-day mental health help.

Military OneSource

1-800-342-9647

Free, confidential counseling and support for service members and their families, 24/7.

LGBTQ+ support

The Trevor Project

1-866-488-7386

24/7 crisis support for LGBTQ+ young people under 25 by phone, text (START to 678678) and chat. This replaced the 988 press-3 option in July 2025.

Trans Lifeline

1-877-565-8860

Peer support from trans operators for trans and questioning people, Monday to Friday, noon to 8 p.m. Central; press 2 for Spanish. They won't call 911 without your consent.

Magic City Acceptance Center

3130 3rd Avenue South, Birmingham, AL 35233

Social and support programs, youth groups and case management for Alabama's LGBTQ+ community, with groups for teens and for adults. A program of Birmingham AIDS Outreach.

LGBTQIA+ affirming therapy at Taproot

205-598-6471

Affirming trauma therapy in Hoover and by video anywhere in Alabama.

Domestic violence, sexual assault and trafficking

YWCA Central Alabama domestic violence services

205-322-4878

309 23rd Street North, Birmingham, AL 35203

24/7 crisis line, confidential emergency shelter and counseling for Jefferson, Blount and St. Clair counties. Toll-free 1-800-650-6522.

SafeHouse of Shelby County

205-669-7233

Shelter, counseling and advocacy for survivors of domestic violence and sexual assault, based in Shelby County; office 205-669-1877.

One Place Metro Alabama Family Justice Center

205-453-7261

3613 6th Avenue South, Birmingham, AL 35222

Help for survivors of domestic and sexual violence under one roof: advocates, legal help, law enforcement, nursing care and counseling. Monday to Friday, 8:30 a.m. to 4:30 p.m.

Crisis Center Rape Response

205-323-7273

24/7 support, advocacy and forensic nursing exams for survivors of sexual assault, plus a Survivors of Sexual Harm support group.

National Domestic Violence Hotline

1-800-799-7233

24/7, free and confidential, by phone, chat or text (START to 88788), with safety planning and referrals to local shelters.

The WellHouse

1-800-991-9937

Alabama's lead service provider for women and girls who have been sex trafficked: rescue, safe housing and long-term recovery, just outside Birmingham.

National Human Trafficking Hotline

1-888-373-7888

24/7 and confidential, to get help or report trafficking; you can also text 233733.

RAINN National Sexual Assault Hotline

1-800-656-4673

24/7 national hotline and online chat.

Substance use and recovery

ROSS 24/7 Substance Use Helpline (Alabama)

1-844-307-1760

Alabama's 24/7 substance use helpline, staffed by certified peer support specialists, with connection to treatment anywhere in the state.

SAMHSA National Helpline

1-800-662-4357

24/7 free treatment referral and information, English and Spanish.

Crisis Center Recovery Resource Center

205-458-3377

Free substance use assessments for teens and adults, with a referral to the right level of treatment.

Birmingham Alcoholics Anonymous

205-290-0060

A 24-hour answering service to talk with someone in recovery, and a directory of in-person and online meetings across the Birmingham area.

UAB Beacon Recovery Clinic

205-934-7008

530 Beacon Parkway West, Birmingham, AL 35209

UAB Psychiatry's outpatient recovery clinic; appointments go through UAB Psychiatry's ACCESS line.

Bradford Health Services

Medical detox and residential treatment at the Warrior campus, with a Birmingham outpatient office.

Fellowship House

205-933-2430

1625 12th Avenue South, Birmingham, AL 35205

Residential and outpatient recovery programs on a sliding scale.

Aletheia House

Residential, outpatient and medication-assisted treatment across the Birmingham area.

The Foundry Ministries

1804 6th Avenue North, Bessemer, AL 35020

Faith-based residential recovery and rescue mission.

Therapy after rehab at Taproot

205-598-6471

Relapse prevention that treats the trauma underneath, alongside your program or sponsor.

Eating disorders

National Alliance for Eating Disorders helpline

1-866-662-1235

Staffed by licensed eating disorder therapists, Monday to Friday, 9 a.m. to 7 p.m. Eastern, with free referrals to every level of care. The old NEDA helpline number now forwards here.

ANAD Helpline

1-888-375-7767

Free helpline, Monday to Friday, 10 a.m. to 10 p.m. Eastern (9 to 9 Central), plus free online support groups.

Alsana Birmingham

1-855-915-0213

5101 Cyrus Circle, Birmingham, AL 35242

Residential, day treatment and intensive outpatient eating disorder care for adults of all genders, with virtual programs statewide.

Magnolia Creek (Columbiana)

162 Magnolia Creek Drive, Columbiana, AL 35051

Residential and partial hospitalization eating disorder treatment for girls and women 12 and up, thirty minutes south of Hoover.

Autism, ADHD and developmental evaluation

UAB Civitan-Sparks Clinics

205-934-5471

930 20th Street South, Birmingham, AL 35205

Interdisciplinary developmental, autism, learning and behavioral evaluations. Appointments start with a request form and a referral, and the developmental medicine clinic is currently taking new autism referrals only for children 5 and under.

Autism Society of Alabama

205-951-1364

4217 Dolly Ridge Road, Birmingham, AL 35243

Statewide advocacy, family support and resource navigation; toll-free 877-428-8476.

CHADD

1-800-233-4050

The national ADHD organization: information, support and a professional directory for adults and parents.

QEEG brain mapping and evaluation at Taproot

205-598-6471

Objective brain mapping and neurofeedback for ADHD, autism and brain injury at our Hoover office, led by Dr. Jason Mishalanie, PhD, BCN.

Older adults, caregivers and dementia

Crisis Center Senior Talk Line

205-328-8255

A listening line for older adults from the Crisis Center.

Alzheimer's of Central Alabama

205-871-7970

300 Office Park Drive, Suite 225, Birmingham, AL 35223

Local nonprofit for families facing dementia: respite, support groups and caregiver education. Toll-free 866-806-7255.

Alzheimer's Association, Alabama chapter

1-800-272-3900

24/7 national helpline and local programs.

Area Agency on Aging of Jefferson County

1-800-243-5463

3600 8th Avenue South, Birmingham, AL 35222

AgeLine for services, benefits and caregiver support.

Alabama Adult Abuse Hotline

1-800-458-7214

Report suspected abuse, neglect or financial exploitation of an older or disabled adult to Alabama DHR. Reports are confidential and can be anonymous.

Deaf, hard of hearing and Spanish-language help

988 in American Sign Language

988 by videophone

Deaf and hard of hearing callers can reach 988 in ASL by videophone, or use text and chat.

JBS Deaf Services

205-595-4555

Mental health services for Deaf and hard of hearing people through JBS Mental Health Authority.

¡HICA! Hispanic Interest Coalition of Alabama

205-942-5505

Spanish-language help for Latino families in the Birmingham area, including connection to services and advocacy. For crisis support in Spanish, call 988 and press 2.

Housing, food, legal help and everyday needs

United Way of Central Alabama 211

211

24/7 navigation to food, housing, utility and mental health help in Jefferson, Shelby, St. Clair, Blount, Cullman and Walker counties; 1-888-421-1266, or text your ZIP code to 898-211.

First Light

205-323-4277

2230 4th Avenue North, Birmingham, AL 35203

Shelter and services for women and children.

Jimmie Hale Mission

205-323-5878

Shepura Men's Center and Jessie's Place for women and children.

The Lovelady Center

205-833-7410

7916 2nd Avenue South, Birmingham, AL 35206

Recovery, re-entry and transitional housing for women and children.

Community Food Bank of Central Alabama

205-942-8911

Pantry locator for the twelve-county region.

Legal Aid Society of Birmingham

205-251-3516

Free civil legal help for eligible Jefferson County residents.

Legal Services Alabama

1-866-456-4995

Free civil legal help statewide for people with low incomes, including protection orders, housing and benefits.

Alabama Disabilities Advocacy Program

1-800-826-1675

Alabama's protection and advocacy agency for people with disabilities, including mental illness.

National information and advocacy

NAMI HelpLine

1-800-950-6264

Information and referral, Monday to Friday, 10 a.m. to 10 p.m. Eastern; text NAMI to 62640. Not a crisis line.

National Institute of Mental Health

The federal research agency; the most reliable plain-language information on conditions and treatments.

Mental Health America

Free online screening tools and education.

Disaster Distress Helpline

1-800-985-5990

24/7 crisis counseling by call or text after storms, disasters and mass violence.

What Taproot Therapy Collective offers

We are an outpatient group practice in Hoover, minutes from Birmingham, specializing in trauma, anxiety and depression treated at the nervous-system level: somatic therapy, EMDR, Brainspotting, Internal Family Systems, Lifespan Integration, Jungian and existential depth work, and QEEG brain mapping and neurofeedback. Our therapists include Robin Taylor (religious trauma and somatic work), Brittany Gray (burnout, grief and military sexual trauma), Marie Danner (severe PTSD and traumatic grief), Alice Hawley (relationships, dissociation and spiritual crisis) and Pamela Hayes (chronic illness and Pure OCD, by video), and our QEEG lab is led by Dr. Jason Mishalanie, PhD, BCN. We see clients in person at our office off I-65 at the Riverchase exit, and by secure video anywhere in Alabama. Blue Cross Blue Shield of Alabama is accepted for most clinicians, with a $250 private-pay rate and an income-based sliding scale. See everything we treat and who does what.

How to choose a therapist in Birmingham

Know the letters. A psychiatrist (MD or DO) can prescribe. A psychologist (PhD or PsyD) does testing, such as ADHD and autism evaluations, and therapy. LPCs, LICSWs and LMSWs are master's-level psychotherapists licensed by state boards; LICSWs are licensed for independent clinical practice and are also trained to work with the family and systems around you. Taproot's therapists are LPCs, LICSWs and an LMSW, with credentials listed on each bio page, and our QEEG brain mapping is led by Dr. Jason Mishalanie, PhD, BCN.

Know the approaches. Cognitive behavioral therapy works top-down, from thoughts to feelings, and is structured and short-term. Somatic and brain-based therapies, EMDR, Brainspotting and Somatic Experiencing, work bottom-up, from the nervous system, and are what to look for when you understand your problem and still feel it. Depth therapies ask what the pattern is for.

Ask on the consult call: what experience do you have with what I'm bringing; what's your approach; what happens in the first session; how will we know it's working; what does it cost and do you take my insurance or give a superbill. Most practices, including ours, offer a free 15-minute call for exactly this.

Paying for therapy in Alabama

In-network insurance: you pay a copay or coinsurance after any deductible. Out-of-network: you pay the session fee and file a superbill for partial reimbursement; call the number on your card and ask about out-of-network outpatient mental health benefits. Sliding scale: fees set by income, at community clinics and some practices including ours. Public providers: JBS and Cooper Green serve Jefferson County residents regardless of ability to pay, and Central Alabama Wellness offers reduced fees in Shelby and Chilton counties. Under the federal No Surprises Act, anyone paying out of pocket gets a good faith estimate before starting.

Questions people ask

Where do I start if I don't know what kind of help I need?

Call 211 (United Way of Central Alabama) for navigation to any service, or call us at (205) 598-6471 for a free 15-minute conversation; if we're not the right fit, we'll say so and point you to who is.

How do I find free or cheap therapy in Birmingham?

The UAB Community Counseling Clinic ($10 a session), JBS Mental Health Authority (sliding fee, no one turned away), Gateway, Catholic Family Services and Open Path Collective are the reliable options, and Central Alabama Wellness offers reduced fees in Shelby and Chilton counties. Taproot also has an income-based sliding scale.

I live in Shelby County. Where do I go?

Central Alabama Wellness (formerly Chilton-Shelby Mental Health Center) is the community mental health center for Shelby and Chilton counties, at 205-651-0077. NAMI Shelby runs free family and peer support, SafeHouse of Shelby County helps survivors of domestic violence, and Gateway offers Shelby County wraparound services for families. The Crisis Center's 24/7 line, 205-323-7777, covers Shelby County too.

What do I do if my teenager is in crisis?

If your teen is in danger, call 911 or go to the nearest emergency room; Children's of Alabama's emergency department sees children and teens. To work out the right level of care, call Children's PIRC at 205-638-7472, seven days a week, 8 a.m. to 11 p.m.; PIRC is not a crisis line. Your teen can also call or text 988, or the Crisis Center's Youth Talk Line at 205-328-5465. The Craig Crisis Care Center is for adults 19 and older.

Where can a grieving child get help?

The Amelia Center at Children's of Alabama (205-638-7481) counsels children 5 and up, teens and young adults grieving a death, and parents grieving a child, at no set fee.

Which of these numbers have changed recently?

The National Maternal Mental Health Hotline is now 1-833-TLC-MAMA (1-833-852-6262). The 988 press-3 option for LGBTQ+ youth ended in July 2025, so use The Trevor Project. The NEDA helpline closed, and its old number now reaches the National Alliance for Eating Disorders at 1-866-662-1235. UAB Psychiatry appointments go through its ACCESS line, 205-934-7008, and Cooper Green has moved to its new building at 1509 6th Avenue South.

Does Taproot take insurance?

Blue Cross Blue Shield of Alabama for most of our clinicians; $250 private pay with an income-based sliding scale; and a monthly superbill for other plans.

Can I get help if I don't live in Birmingham?

Yes. 988, ROSS, the Trevor Project, PSI and the national lines are statewide or national, and Taproot sees clients by video anywhere in Alabama.

Not in crisis, and ready to start?

Call for a free 15-minute conversation with our intake coordinator, who will match you with the right clinician or tell you honestly if someone on this page is a better fit.

Book onlineCall (205) 598-6471

Taproot Therapy Collective · 2025 Shady Crest Drive, Suite 203, Hoover, AL 35216. This page is information, not medical advice; if you're in crisis, use the numbers at the top.