Get In Touch
Can’t figure something out? Have a question? Got a comment?
Please reach out for any questions related to mental health. We want you to get the help you need even if it is not with us.
Check out this comprehensive list of mental health crisis resources in Alabama.
We have multiple clinicians availible at Taproot Therapy Collective that treat a wide variety of issues and conditions with training in many techniques and modalities of therapy.
Business hours:
Monday – Friday: 8AM – 8PM
Saturday – Sunday: 12PM – 3PM
Scheduling Policy & Best Practices:
It is our policy that all potential patients connect with us by telephone to schedule an appointment. While you may initiate contact via email, we will arrange a time to speak in real-time. This process typically takes 5 to 10 minutes.
Why This Is Required This conversation is the only immediate way for us to process the vast amount of contextual information regarding your specific situation. Even if a clinician has availability, we must speak with you to:
- Determine the specific forms and paperwork you need.
- Clarify how we must bill for your specific case.
- Ensure you fully understand your patient rights and treatment needs.
- Properly triage to ensure we are the medically responsible fit for your care.
The Limitations of Email
It is not possible to cover every precondition, misconception, or unique contingency regarding your care in a time-tenable manner through email. We cannot write the volume of information required to address every situation, nor do we conduct therapy or intake assessments through delayed written exchange. Continuing a scheduling conversation solely through email does not help you get the access to care you are asking for.
Legal & Ethical Necessity
Our process is based on the realities of state and federal law, professional liability requirements, and our Board’s ethics. These standards determine our scope and level of care. We view these steps as essential to avoid setting anyone up for failure. If your preference is to complete the scheduling process entirely through email, our policy will not align with your needs, and we recommend seeking a provider who offers that modality.
Disability Accommodations
In situations where a disability prevents standard phone communication, we utilize real-time text-to-speech engines to accommodate care for every person. This ensures we can meet your accessibility needs while maintaining the real-time interaction required for a safe and ethical intake.
Schedule an Appointment
We can provide teletherapy to anyone anywhere in Alabama. If you would like to be seen in person our office is a short drive from anywhere in Hoover, Vestavia, Birmingham, Gardendale, Trussville, Chelsea, or Shoal Creek.
Call Now
Main Office
2025 Shady Crest Dr
2nd Floor
Hoover, AL 35216
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 205 999 9240